Click on >>> this link <<< to visit the page to download the remote support software. Run the program and after the disclaimer, you will put in your name and contact information – and then you will appear on our Remote Technician screen – and we will be able to log in to your computer and take over to diagnose the problems! We can perform diagnostics, upload and download software, and generally find out what is going wrong!
This program does NOT alter your computer in any way and we will ONLY have access while you are running it! However, if YOU wish and setup a remote maintenance agreement with us, we can install a special service that will let us take over and see your screen, WITHOUT you having to run the software!
We can ALSO set you up for MANAGED SERVICES – where we will actively monitor your computer and be aware of problems – maybe even before YOU are aware! Contact us for additional details!