My hard drive crashed and couldn’t get to start up. Problem diagnosed and solved quickly and at a reasonable price including data recovery, new hard drive install, and overall got everything back and rolling like new! Good communication throughout and also included pick up and drop off. Really impressed and will definitely use again!

High quality, affordable local business. The owner is highly knowledgeable about all things tech. I got my laptop serviced there last month after it stopped charging and it’s been in excellent condition since. They also gave me a new charger for a price well below what I could have paid at one of the big box stores. I highly recommend and will return in the future.

These guys are the best. My computer was a real problem child. Craig and Alex were able to walk me through the issues, recommend fixes and sensible upgrades, and did a great job working within my budget. They are incredibly patient, and very good at what they do. In the end my computer was not only fixed, but sufficiently upgraded to last me another few years. I will definitely return when I have future computer issues.

They fixed my MacBook Pro computer very quickly!! Love that they were not that expensive. They were honest about my computer!

Great service and great people. Knew exactly what they were talking about and were nice enough to explain it to me step by step. Will definitely recommend them to my friends and family for any computer issue in the future.

I was visiting from out of town and found myself in a jam without a computer. Was resigned to buying a machine from one of the big chains, but my sister sent me to The Geek. I was skeptical but Craig was a godsend! He spent hours with me determining my needs and narrowing down my choices. I left with a much faster and more powerful machine at a lower price than I would have gotten at a chain. And I got quite a bit of education from Craig and his staff. KUDOS!

Knowledgeable owner

Look no further for a computer repair expert. Craig says that he can fix anything, and he proved it to me by fixing my MSI gaming computer that had been sabotaged by a third party reseller and giving me back a machine that runs like a Swiss watch. Best of all, he did it for WAAAAAY less dinero than Best Buy or MicroCenter would have charged! I am a totally satisfied customer, and I am certain that you will be too.

I cannot say enough great things about this shop & service. From a liquid spill to a newer model computer, my information was moved over for me and it was quite an easy ordeal! The shop owner is extremely knowledgeable and kind! Thanks again.!

Good service and reliable. Recommend them for your mobile phone or Mac repair. The people are friendly, knowledgeable and skilled.

Craig diagnosed my MacBook Air free of charge and once the issues had been explained to me, he then let me know all of my options for repair. Because my computer was already several years old, I had some questions about repairing it versus replacing it with a new one. Craig helped me weigh my options, and ultimately we decided to switch my hard drive into a used MacBook Air of the same year that he had in the shop. At no point during this process did I feel as though his primary interest was to get money out of me. I would recommend them to anyone in need of a computer repair!

They gave me a free diagnosis and a very reasonable estimate to fix my gaming computer. This is my first time giving a review to anyone. I felt so compelled to do so bc they are awesome. Dont let their location fool you. If you have a computer problem take it there and you will not be disappointed. They go way beyond just fixing your computer!

I am a small business owner and had some trouble with my main computer at work and I was going to miss payroll for my staff as well as not be able to fill a customer's order and Craig and his team saved the day! I am in home improvement and computers are my area of comfort. Craig took his time to help me understand what was happening and what he could do. His price was the best around and I am glad to have found them! I came to the shop and the staff put other things they had going on hold to help me and a few minutes later my computer was fixed! This team gets an A+ across the board! I will use them for all my computer needs! Craig is also helping me put together a website at extremely reasonable price!

These guys are too good. I woke up one morning to turn on my 2011 iMac and it won’t turn on. I did all the trouble shooting I could but non of them worked. I then took it to Apple Store and I was told the power supply had gon bad and needs replacement. The warranty had expired so I divided to pay from my pocket for the power supply replacement. After the replacement the computer won’t still turn on. They then told me the mother board had gone bad and needs replacement which will cost cost me more than a thousand dollars. I told them it was too expensive so it will be better to buy a new one. But I love this PC because it was custom built, 3.4 GHz intel core i7 with 32 GB ram. I did an online search for iMac repair shop and Eldest Geek came up and i called them and Craig told me to bring it over for diagnostics and he fixed it. The money I paid was very very very cheap than I expected. Thanks Eldest Geek for your great work.

I went in recently to get the screen replaced on my 2017 Macbook Pro and had a good experience with Craig. He’s a very welcoming and friendly man that provides quality service at a reasonable price, and my screen replacement went well! My only complaint was that I didn’t receive any updates regarding the status of my service nor any estimate of when to expect it to be done, and I constantly had to call to ask for any updates or an estimate. In the end, the service took one week to get done, which was reasonable, but I wish I had received more updates.

Great service, very knowledgable, has kept me and my family from wasting money on waisted repairs and sold us used computers which have and are still serving us well. When I’m in a computer pinch, craig is the first person I go to.

Craig is very good. I highly recommend him and his services.
His fee is also very reasonable and he keeps his word on his quote.

MacBookPro was unresponsive. They installed a new battery at a very reasonable price and were extremely knowledgeable and pleasant. I highly recommend them. .

Great place to fix your devices. I love coming here

Great service, very knowledgable, has kept me and my family from wasting money on waisted repairs and sold us used computers which have and are still serving us well. When I’m in a computer pinch, craig is the first person I go to.

I recently had an external hard drive crash on me unexpectedly. I ran across Top Tech by happenstance, they had good reviews, so I gave them a try. I have been 100% satisfied with their work. Craig and his team worked on it for months, tried every trick in the book to get my data without having to send it away to a clean room. Unfortunately, he was unable to retrieve my data without sending it away to a clean room, which I chose not to do. However, even after all the months of trying, he didn't charge me a dime.

Top Tech will be my go-to computer trouble shooter from now on. They have earned my trust and my future business.

Craig is very good. I highly recommend him and his services.
His fee is also very reasonable and he keeps his word on his quote.

Really pleased with the service I received. I had an old laptop that wasn’t working anymore. I wanted to see if it was worth repairing or not. Derek evaluated my laptop for FREE! All other places wanted to charge a diagnostic fee. He explained my repair options/costs. I asked if they’d be willing to buy it and they gave me a very fair offer which I accepted. Highly recommend The Eldest Geek!

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Don't be fooled by this business nestled in an antique store. The owner has saved my computer, hubby's laptop and even a phone. The office is closed on Tuesdays. If you don't mind allowing permission to access remotely, you can have your laptop analyzed while you are still at home. The employees are honest and diligent.

Craig was able to repair my MAC book from water damage. Saved me considerable $$$. Would use and recommend their services again!!!

I used The Eldest Geek guys for several items including an HP laptop and an iPod Touch and I am very impressed with not only their capabilities as computer experts but also their integrity and reliability. The Eldest Geek guys were easy to find: their shop is on the 2nd floor inside the Mount Vernon Antique Store at 8101 Richmond Hwy in Alexandria. That might sound unusual to some, but when you see their simple set-up, it makes a lot of sense since they are keeping their overhead costs super low. Parking is ample on either side of the building. Turning left out of there onto Richmond Hwy is not recommended by me, but there is a convenient street behind the building that moots the need to do so. FYI: they are closed on Tuesdays, but open every other day, including Saturdays and Sundays. The Geek guys have excellent customer service and make sure you and they are on the same page about what service is being done. They are very forthcoming/honest about whether your computer is worth updating/pouring money into, which was much appreciated coming from someone who has poured way too much money into cars and boats that were well past their prime. They quoted me a reasonable price and a quick completion-of-services timeframe which were met accordingly. My HP laptop was swamped with malware/adware/u-name-it-ware and it needed to be wiped clean and restored to its beginning functionality and, this time, have the proper and most-up-to-date anti-wares installed to help keep most–of course, not all since the expert malware producers out in the world are ever-clever and quite productive–of the bad-wares at bay. They explained very clearly what the best antiwares were for that type of laptop and I went with their recommendations. The laptop is being dedicated to playing Minecraft, Clash of Clans, etc and many other seemingly badware-magnet games/apps/etc someone wants to play and all of it is up and running smoothly. As for the iPod Touch, we were locked out for a number of days due to failed password attempts and, on top of that, I wasn’t sure if it was worth keeping. The Geek guys clearly explained the value it still had and it was ideal for the purposes I needed it for and it was fixed on the spot and is performing its functions ideally. The Eldest Geek is a business that we will be using and recommending from now on.