Not the easiest to find on the second floor of the building with the entrance in the back, but worth it and very helpful! I would definitely have them work on my computer again.

Overall excellent service from Alex and Derick. They were able to fix my issue on the MacBook pro. I initially taken my laptop to the apple store in woodbridge and they wanted me to buy a new laptop. They both are very knowledgeable, and I highly recommend this repair shop.

Originally, I took my Macbook Air to a different business, and after they told me it wasn't fixable, Craig said he could handle it! When I brought it in, he opened the laptop directly in front of me, showed me the water damage that I hadn't seen on my own, and was extremely helpful/knowledgeable. I enjoyed listening to him tell me stories while he assessed my broken laptop, and in the end, he gave me an excellent deal! The next time I have computer troubles (hopefully not anytime soon), I know where to come! Thank you, Craig!!

I recently had an external hard drive crash on me unexpectedly. I ran across Top Tech by happenstance, they had good reviews, so I gave them a try. I have been 100% satisfied with their work. Craig and his team worked on it for months, tried every trick in the book to get my data without having to send it away to a clean room. Unfortunately, he was unable to retrieve my data without sending it away to a clean room, which I chose not to do. However, even after all the months of trying, he didn't charge me a dime.

Top Tech will be my go-to computer trouble shooter from now on. They have earned my trust and my future business.

Got my 2011 MacBook Pro Logic board fixed the best way today.

Quick turnaround and accurate advise.

Would recommend and refer to my friends who are Apple fans to reach out to Craig for help.

Don’t be fooled by his lack of a storefront. He is the real deal and you will feel lucky and glad you found him. After a liquid spill on my MacBook Pro 2012 model I went to MicroCenter � did not even consider the high priced Apple store. Microcenter wanted $70 just to check it out and the repair would take at least 3 to 5 days. Granted in the unibody Mac the keyboard is actually the bottom layer and is viewed as a “difficult repair.” (I am an electrical engineer and considered doing it myself)

Craig took the case off while I was waiting and diagnosed that it was just the keyboard, no liquid damage to logic boards. I left the laptop and shortly after I got home Craig called to say it was ready for pickup. I could have just had a long lunch and saved on travel time. The MacBook works great, but if there was a problem he guarantees his work. He replaced only what was needed so the material cost is low and his low overhead keeps costs at a relative bargain. In these days of mostly disappointing service Craig was one of the few good experiences I have had with service in a long time.

My hard drive crashed and couldn’t get to start up. Problem diagnosed and solved quickly and at a reasonable price including data recovery, new hard drive install, and overall got everything back and rolling like new! Good communication throughout and also included pick up and drop off. Really impressed and will definitely use again!

GREAT, very patience, return calls and text timely. Very knowledgeable about Windows 7.

They did a great job fixing my computer

So this is going to be a long story. TL;DR: Had a really hard hardware problem, Craig and the gang fixed it and went out of their way to see to it I got my computer back in perfect condition.

A little while back, I had an HP Probook stop accepting a charge. Simple power supply swap, right? So I tried to fix it myself. That did not help, and actually, chances are excellent that I probably caused greater issues.

Some weeks prior, I had noticed in a local antique mall that there was a computer repair and retail store that had setup shop inside. Not where you'd guess a computer repair place would be, but I had spoken to them about an unrelated issue a couple weeks before my issue and they were helpful.

I brought my Probook in and they gave me a quote range that was very reasonable that slid based on what was damaged. The specific model is not the most common, so parts are hard to get.

Time went by and I was using a backup computer. The guys contacted me and said the computer was ready. I was out of the country at the time, so they held it. When I got back, I paid them for the work and hardware, brought it home, and apparently their hardware supplier gave them an inferior version of the hardware originally in the Probook. It worked, but the performance suffered. I brought it back, and they were able to take it despite my initial delay in picking up. They looked for another component, it was shipped, and it was DOA. So now we have had bad luck with 2 components. Finally, 3rd time, they got a vendor who supplied the correct part, they swapped everything over, and then SENT the computer cross country to me because I was/am not in Alexandria, now.

So to recap, for a great price on what the original job was, they found the problem, fixed the problem, replaced a bad component, replaced another bad component, then sent the computer cross country to California.

The computer is operating as if it were new, and Craig and his team were communicative and helpful every step of the way.

I highly recommend The Eldest Geek to anyone with a potentially difficult computer issue. They warranty their work, they know what they're doing, and I believe they also sell all sorts of computers and accessories if you're in the market, all at very, very reasonable prices.

I am a small business owner and had some trouble with my main computer at work and I was going to miss payroll for my staff as well as not be able to fill a customer's order and Craig and his team saved the day! I am in home improvement and computers are my area of comfort. Craig took his time to help me understand what was happening and what he could do. His price was the best around and I am glad to have found them! I came to the shop and the staff put other things they had going on hold to help me and a few minutes later my computer was fixed! This team gets an A+ across the board! I will use them for all my computer needs! Craig is also helping me put together a website at extremely reasonable price!

I made a huge error when I attempted to partition my hard drive, subsequently deleting the necessary recovery drive. Lucky for me, I stumbled across TopTech, and had my issue resolved before I needed my laptop for the following day. Special thanks to Craig, and his staff. Thanks guys.

Have an older iMac I wanted to repair and he was the only person who would work with me. He gave me honest feedback and a variety of options on how I wanted to proceed with estimates and pros/cons for each. This gent is now my go-to repair man for all computer issues.

I used The Eldest Geek guys for several items including an HP laptop and an iPod Touch and I am very impressed with not only their capabilities as computer experts but also their integrity and reliability. The Eldest Geek guys were easy to find: their shop is on the 2nd floor inside the Mount Vernon Antique Store at 8101 Richmond Hwy in Alexandria. That might sound unusual to some, but when you see their simple set-up, it makes a lot of sense since they are keeping their overhead costs super low. Parking is ample on either side of the building. Turning left out of there onto Richmond Hwy is not recommended by me, but there is a convenient street behind the building that moots the need to do so. FYI: they are closed on Tuesdays, but open every other day, including Saturdays and Sundays. The Geek guys have excellent customer service and make sure you and they are on the same page about what service is being done. They are very forthcoming/honest about whether your computer is worth updating/pouring money into, which was much appreciated coming from someone who has poured way too much money into cars and boats that were well past their prime. They quoted me a reasonable price and a quick completion-of-services timeframe which were met accordingly. My HP laptop was swamped with malware/adware/u-name-it-ware and it needed to be wiped clean and restored to its beginning functionality and, this time, have the proper and most-up-to-date anti-wares installed to help keep most–of course, not all since the expert malware producers out in the world are ever-clever and quite productive–of the bad-wares at bay. They explained very clearly what the best antiwares were for that type of laptop and I went with their recommendations. The laptop is being dedicated to playing Minecraft, Clash of Clans, etc and many other seemingly badware-magnet games/apps/etc someone wants to play and all of it is up and running smoothly. As for the iPod Touch, we were locked out for a number of days due to failed password attempts and, on top of that, I wasn’t sure if it was worth keeping. The Geek guys clearly explained the value it still had and it was ideal for the purposes I needed it for and it was fixed on the spot and is performing its functions ideally. The Eldest Geek is a business that we will be using and recommending from now on.

If you are looking for exceptional skill, long experience, fair price and are willing to look for value, not ambiance, you have found it. Craig is exceptional. Craig knows what he is doing, can solve the unsolvable problems and is fun, as well SIX STARS

Highly recommended! Great prices for the work provided. Very informative and recommended programs to enhance performance.

They fixed my MacBook Pro computer very quickly!! Love that they were not that expensive. They were honest about my computer!

My computer is still in for repair, but so far I am impressed with Craig’s knowledge and care and kindness. Looking forward to working with him more.

I was in search of hard drive rails that would fit my custom PC and hold my hard drive in place. Though they didn't have them (they don't seem to be available anywhere), the gentleman brainstormed different solutions and suggestions and presented an alternative solution using screws, which although the original intention couldn't work, I was able to use those screws in a different manner to secure my hard drive. So ultimately, problem solved! Great service.

Thank you for a job well done. Craig works professionally and friendly. I will have no problem driving an hour again just to have Craig to fix my computer again.

I had an unfortunate issue with my Dell Laptop because somehow a type of ransomware messed up the system. The bootup partitin of the hard drive was no longer being recognized which caused the system to not bootup at all. The other partitins of the hard drive were wrecked as well. Craig implemented the first solution to change out the hard drive. Thankfully he was able to recover the files from the 1st hard drive by usong a soohisticated system. He then needed to re-nstall Windows 10. Once that was done a completely different system error resilted which was identified as a TPM error. Alex performed an additional scan and analysis which took some time to find out the cause of the TPM error. In order to test he needed to re-start the system more than ten times because the same error kept rrcurring. Alex was finally able to determine the error was cuased by Dell’s firmware and removing this option solved the issue. I appreciate their help with this comolex issue.

These guys are great. I brought them a laptop with a broken power button (which wouldn't turn on). They figured out the problem (which was something else) and fixed it promptly, and for a very fair fee that was much less than buying a new laptop.

They are located in Mount Vernon but don't let that scare you if you are in Arlington – they also do house calls.

They provide a six-month warranty on any repair.

They fix any desktop or laptop, including Macs. They can open the case, figure it out, and fix it (including repairs that involve soldering). Their affiliate, Orlogic Repairs, does logic board repairs.

If your laptop RAM or storage is upgradable, they also do that.

TopTech also has used laptops (Mac and PC), which also have a 6-month warranty. Unlike the used laptops on eBay, Amazon Warehouse or Craigslist, with these laptops you know what you are getting and there is someone who will fix it for free if there are problems.

These guys are great. If you still value the importance of supporting family businesses and appreciate years of experience that these guys have, then this is the place to go with your computer problems. They were quick at diagnosing the problem with my laptop, finding a solution, fixing the problem, explaining everything (and more), and charging a very reasonabe fee. You can't go wrong with avoiding big chain store shops and going with these guys instead.

I am writing this review from the laptop, 2 months after it got fixed with Craig the Eldest Geek.
My macbook pro graphics failed and it never booted… it stopped at the grey screen and nothing happens.. When I took to apple store, they refused to work on it as my laptop is customized with an SSD drive in place of the optical drive. Craig took the laptop for fix, and he took his time, but gave it with the perfect fix that I didn't have to look back.
btw he also fixed my iPad2 where the power button was not working..
For mac support, he is the go-to person and you won't regret..

Also it is good to know that he sells pre-used/refurbished computers at affordable prices at the desired configurations.. I would consider buying from him for my next computer needs based on the trust he earned..

Alex is so personable and knowledgeable. He fixed my desktop iMac, gave me a tutorial in the new operating system, and charged me much less than Apple would have. 2 thumbs up. 5 stars. And the antique shop is a blast, too.

They fixed my computer, diagnosing and going above and beyond what was necessary to help me out and the price was fair.

Craig was very responsive and convinced me to come to his shop. He figured the problem out quickly, made an acceptable quote and fixed my MacBook within an hour. Worked well so far. Craig includes a 6 months warranty.